Workstation Endpoint Installation
Download Windows/Mac workstation
Go onto the Acronis cyber protect console. Look for the company (ex: Telest Capitol) and click on it. Click manage service. On your left you will see different tabs for monitoring, devices, etc. Click on Devices, this will show you a list of devices that have the endpoint installed. To your right at the top you will see a +add button, click on that. Under workstations choose which one according to the device that you will be installing the endpoint on (ex: The user has a windows laptop so I will click the windows option to download the drivers).
Connecting to the users device
Open up anydesk and input the users anydesk address. After they accept check if there's a password on anydesk, if not add it. Before the installation check what the laptops name is. Open up file explore and scroll to the bottom till you see "this pc" click on that, it will show the devices and drives, right-click anywhere in the folder for the menu. Click the properties, the system settings should pop up. Check if the name of the PC is the users name or whatever is appropriate, this is just so we know who's laptop is who's on the management console. Change it if needed.
Copying and registering the device
Once the laptop is renamed, copy and paste the download of the driver on the users desktop. Open the application and install it. Once the installation is down it will show registration information. Copy the registration code - make sure you copy it you need it for the next step. Go back to the acronis console, +add button, scroll down till you see "registration via code", click register and add the code where it says "registration code". Choose the right account. click the "iTneeds Support" and validate the code. Click next when green writing shows up. This is where you select the plan, select the plan and click next. On the users laptop it should say close, this is where you know its done. Check if the device is on the "all devices" list and you are DONE.